United won’t let your AI agent book your flight

United Airlines has blocked personal AI assistants from booking flights on their website, citing concerns about privacy and regulatory issues. The airline is worried that AI agents may expose customer information or make unintended purchases, and may not be able to ensure that customers don't have explosives in their luggage. As a result, AI agents can still show United flights to users, but they cannot complete the transaction on their behalf. United's decision may limit the usefulness of newer personal AI assistants like Meta's Muse and OpenAI's Dots. Several other businesses, including eBay and major banks, have also restricted AI agents' access to their sites. United may reconsider its decision based on future advancements in AI technology.