General Tech
Almost no one uses AI agents to book their Uber, company says
Uber reports that only four people booked a ride using an AI agent during its busiest week, and only 500 Uber Eats orders were placed by an AI agent, despite the growing hype around personal AI agents that can handle tasks on users' behalf. The company's CEO and CFO mention the low numbers as an indication that the technology is still in its early stages and has limited traction. Several other companies, including Instinct, Meta, OpenAI, Anthropic, Google, and SpaceXAI, are also developing AI agents, but early numbers from public companies suggest that the technology still has a long way to go. The low adoption rate of AI agents for tasks such as ordering rides or food may indicate that users are skeptical about relying on AI to handle transactions or that the technology is not yet user-friendly enough.
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