Everyone Has Email. Nobody Uses It Right

The author argues that email is a ubiquitous and enduring technology that is often overlooked and underutilized despite its importance in communication and official transactions. Despite the rise and fall of various messaging apps, email remains a constant presence in people's lives, with many people still using the same email address they had in university. The author highlights the various uses of email, including official communications, receipts, and personal correspondence with authors and other notable individuals.