Gadgets

Basically no one is using AI agents for their DoorDash orders

DoorDash's AI-powered ordering feature has seen very little adoption, with only several hundred orders generated by AI agents since its release, despite the company handling nearly 1 billion orders in the third quarter of 2026. The low usage is due in part to the lack of a standardized, open-standard way for AI tools to access the platform, which was only rectified with the introduction of the Model Context Protocol (MCP) connector less than a month ago. This connector is currently only available to a small number of early beta partners, mainly for corporate lunch orders. DoorDash's own internal AI tools, such as the 'Ask DoorDash' feature, have also been used to streamline ordering, but these are not included in the third-party agent statistics. The CEO sees potential for AI agents to be helpful for complex purchases, but notes that simple tasks like ordering food are often done directly through the DoorDash platform.

Read the full article at arstechnica.com →