All I wanted was a custom domain email

The author shares their experience of trying to set up a custom domain email with their company, Jacob & Co., which has been a frustrating and time-consuming process. They encountered issues with their email provider, Google, and their domain registrar, GoDaddy. The author had to wait on hold for 2 hours and 45 minutes to get help from Google, and even then, the issue was not resolved. They also had to deal with GoDaddy's automated system, which was unable to assist them. The author is frustrated with the lack of clear instructions and support from both companies. They are now considering switching to a different email provider.