Driver Ticketed for No Insurance Just Because Flock (YC 2017) Said She Didn't

A woman was ticketed for not having insurance despite having it, due to a miscommunication between her and Flock, a ride-hailing service she uses. Flock, which is a Y Combinator startup from 2017, had sent her a message stating she didn't have insurance coverage. The woman had purchased a policy through Flock's partner, Stride, but Flock didn't receive confirmation of the purchase. Flock's system assumed she didn't have insurance and issued a warning to the driver who was involved in the incident, leading to the ticket.