"They had no concept of a duty of care to their users."

The article discusses the lack of a duty of care towards users among some companies, particularly those in the tech industry. The author highlights a specific example of a company that disregarded user well-being, although the name of the company is not mentioned. The author suggests that this lack of duty of care is a widespread issue, citing a lack of regulation and accountability in the industry. The article links to a previous post on the topic, but does not provide further details on the specific company in question.