AI chatbots give wrong answers to financial queries 'most of the time'

A study found that AI chatbots are often unreliable when providing financial information, with 62% of answers being incorrect. The study tested 14 different chatbots from various companies, including Google, Amazon, and Microsoft. The chatbots were given basic financial queries, such as the balance of a hypothetical account, and were found to be inaccurate most of the time. The study's authors suggest that the issue may be due to the chatbots' reliance on outdated or incomplete data. The study also found that the chatbots were more accurate when providing general information, but struggled with specific financial queries. The researchers are calling for greater transparency and accountability in the development and deployment of chatbots.